Who has access to my information?
Where will my information be stored?
How secure is my information?
How do I fill out my medical history?
Printing My History
Pulling all of your medical information into one place is a fantastic way of staying organised. Unfortunately your history is most useful not to yourself, but to a medical professional when they are trying to determine a course of treatment for you in cases of minor or major emergency.
My Medical History holds your information securely online. It's tempting to say it's 'in the cloud' just to use a buzzword. As a result you have access to it wherever you have an internet connection but how do you share it?
You can log on to your account using just about any device and hand over controls to the registrar who is gathering the information, or somewhat more usefully, you can choose to print the report to a PDF document. You can then send that PDF on to whomever you choose, or just print it out.
What happens at the end of my subscription?
Should you cancel your subscription, we will retain your records for up to three months. We do this to allow you some time to reactivate your account.
During this time the security you enjoy from day one is strictly maintained; your records are a safe after you cancel as they are when you are active.
After three months, we will remove your records, encryption keys and user account, at which point this information will be unrecoverable.
What are my payment options?
We only accept online payments for subscriptions. Today we accept both Visa and MasterCard using a third party provider (Stripe) to process payments. We're investigating other methods so if you have a particular favourite you'd like to see, please get in touch and let us know.
Is there a contract with this?
What if I pick the wrong plan?
- If you have not exceeded the limits on the plan you wish to move to, for example you don't have more records than is permitted on the plan you want to move to.
- You can't move back to a trial plan from a subscription plan.
- You can't start another trial after completing a trial.